Ordering from Lego S@H wait time

Hi i just wondering if anyone else has ordered from the Lego S@h (Shop at home) website and how long your order took to arrive in Australia.
I ordered a set on the 03rd of June (qualified for standard free shipping) and it still hasn't arrived. Is it normal for packages from S@H to take over 20 days to arrive?

The tracking i number i have says
Fri 06 Jun 2014 15:35
Shipping information received by Australia Post.

If i knew it would take this long i would have bought it from gumtree or Ebay for an extra $30 and got it two weeks ago.
Just another Nail in the coffin for my hatred of all things Lego in Australia.

i've only waited 15 days max.. for UCS shuttle to arrive from poland.

last order took 8 bus. days for PaB. Your order seems extremely long. Aust Post to blame?

jigsaw wrote:i've only waited 15 days max.. for UCS shuttle to arrive from poland.

last order took 8 bus. days for PaB. Your order seems extremely long. Aust Post to blame?

Not sure if its Australia post or S@H however today i saw this update


Sat 28 Jun 2014 18:10

Shipping information approved by Australia Post.

So it takes 22 days for Aus post to approve the shipment...
Either Auspost forgot about my package or S@h forgot about it.
what a total joke this experience has been.

In my experience, shipping from overseas usually never takes longer than a week for the goods to land in Australia. The delay is once the goods get bogged down in customs. Our private freight and logistics industry is pretty poor compared to overseas, but Aussie Post does a pretty good job.

In my opinion Australia Post has done a fantastic job getting my LEGO parcels delivered to me albeit sourcing it from Bricklink Stores and Ebay.

I find it impossible to understand why LEGO S@H refuses to accept Paypal as a payment option and how the VIP Card works when I have tried to obtain it, I just   

 Hi, I also placed and paid for an order back in early June. I hve contacted S@H, they have told me i will recive the order in August as some sets are not here yet.  (Lego movie sets)
They said once the order is complete they will send.